1. Guaranty: One Year.
2. One set of consumable accessories will be provided with the machine.
3. Any question, you can mail/call us at any time. And our most experienced engineers are assigned to give consulting service, and always available for dispatching abroad.
4. All spare parts are always available for delivery.
5. Manual is in English.
6. Minimum order: 1 set
7. Prompt Delivery: 15-20 working days after receiving deposit
8. Installation: sending one technician to the customer's factory for installation and training.
9. Packaging: firstly packing with plastic inner side, then strengthening with wooden case outside.
What's the pre-sale service of your company?
Related machines' technical parameter will be supplied to the customer.
1. According to the customer's factory size, factory layout can be provided in advance.
2. According to the customer's material cost, general formulation can be prepared well.
3. Special machine can be supplied as customer's request.
4. Professional Advice about Market, machines, processing, materials, packing can be supplied.
5. Suggesting professional ship agent or helping book ship as customer request.
What's the after-sale service of your company?
1. Allocation chart as the buyer's request will be supplied.
2. Operation manual will be supplied after shipment.
3. One year warranty, lifetime maintenance with cost price.
4. Free easy broken spare parts will be sent with container.
5. First installation can be done by the engineer.
6. Training workers in the customer's factory.
If machines wearing parts need changing, what should we do?
We can offer the wearing parts all the time, and offer video.
What's the payment terms if we want to buy the machines?
L/C, T/T 30% down payment, 70% balance before delivery.
What is the minimum order?
Yes, our company mainly deals with wholesale deals, but if you insist buying one set, or you just need one set, we would be very likely to make the MOQ as 1 set for you though.
How long is the warranty time for your products?
Our officially promised warranty time is one whole year after delivery at best.